Privacy policy

Privacy policy

Green’s Green Co.,Ltd. is committed to protecting your privacy and providing a safe online experience for all of our customers while offering the highest quality user experience to them. Maintaining your trust in our brand is important to us. Since we collect certain types of information about and from you, our users, in order to fulfill your requests and better serve your needs, this privacy policy is intended to assist you in understanding what information we gather when you use the Site, how we use that information, and the safeguards we have in place to protect the information. This privacy policy only applies to information we collect at By using and submitting information to our Site, you are agreeing that we may collect, use and disclose the information we collect in accordance with the purposes and uses identified in this policy.


Personal Information, For purposes of this privacy policy, “personal information” means any information by which someone can be personally identified, including name, address, telephone number, email address, billing and account information, credit or debit card information, and other information incidental to providing goods or services. Green’s Green collects personal information from you only when you voluntarily provide us with this information, such as when placing an order through the Site; contacting us with a comment or question; requesting a catalog. While not personal information by itself, Green’s Green also gathers and retains information about orders you make on the Site.


We use information you provide to fulfill your requests, to sell or provide products and services, to collect and process payments, to detect and protect Green’s Green and other third parties against negligence, fraud, theft and other illegal activities.


Green’s Green may share your information with selected third parties who provide services to us, including to process payments, monitor Site activity, serve Site content, help to maintain our customer database, administer emails. Such third parties may have access to, store and process your personal information to provide services on our behalf, which may occur in Japan or in countries outside of Japan. Our service providers are not authorized to use your information for any purpose other than to provide the contracted services. We also must always reserve the right to disclose information about you as required by law, in response to legal process including law enforcement requests, and where needed to protect the safety, property, or legal rights of users of the Site, or of Green’s Green or its affiliates or third parties.


Green’s Green uses certain security measures to protect the personal information you submit to the Site. We also use firewall technology, password controls, and other technological and procedural safeguards in maintaining the Site. Although we have implemented the above security measures for this Site, you should be aware that 100% security is not possible.


You may write to us and update your contact information or ask that we not share your personal contact information with third-parties. You also may request that Green’s Green change any such personal information about you, remove such information from our databases, or dispose of any or all personal information about you. To make any request described above, or if you have any questions about this privacy policy, send an email to
When contacting us, please be sure to provide us with your exact email address, name, mailing address and/or telephone number(s) in order to be sure we handle your request correctly.
Following any of these requests, some of your personal information may be retained for a period of time; for example, to process a pending transaction you have made through the Site, to follow-up on a request, resolve a dispute, or for similar reasons. Some personal information also may continue to be stored on “back up” files for financial, legal or technical reasons.


We will occasionally update this Privacy Policy as necessary to protect our users and to comply with a changing environment. We recommend that you check the Privacy Policy when you visit our Website to be sure that you are aware of and understand our current policy. If we make material changes to this policy, or in how we use or collect your personally identifiable information, we will prominently post such changes. We will not make any retroactive material changes in how we handle previously collected personal information unless you allow us to do so, or unless we are legally required to do so.


If you have any questions about this Privacy Policy, please e-mail us at Please include the URL of the Website and/or specific page within the Website involved in your request. Or you can contact us by mail at:

Green’s Green Co.,Ltd.
3-18-5 Akiha Akiha-ku Niigata City 956-0532 Japan
Attn: Privacy Coordinator